CAREERS

Benholm is a family business, not just in ownership but in attitude. We value lasting relationships, nurturing them as we do our plants and flowers, and we treat all our staff and clients as one of our own. 

We can’t wait to welcome you to our growing clan.

If you would like to work with us, please send your CV with a covering letter to hr@benholm.com to be considered.

 

Job Title: Maintenance Technician

Reports to: Operations Manager

Direct Reports: NA

Purpose: Maintains plant and flower arrangements to Benholm quality standards at assigned customer sites and in line with the set timescales required. Products to be maintained range from exotic tropical plant displays to fresh flower arrangements, entrance arches to framed moss wall panels, bespoke built-in planters to high-level trailing features and giant green walls.

Job Duties:

  • Visit customers’ sites at agreed intervals to water, clean, feed, prune, etc. and replace plant and flower arrangements as necessary, all in accordance with the standards set out in the Benholm Maintenance Manual.
  • Inspect plant arrangements and manage pest control as required.
  • As needed, work onsite at Benholm to support the planting and preparation of Benholm products in time for delivery and installation to customer sites (refer to Production Specialist job description for details).
  • Undertake installation work as required from time to time (refer to Creative Installer job description for details).
  • Loading and unloading of vans including any associated tools & equipment necessary for maintenance routines to be managed efficiently.
  • Unload van once assigned work has been completed ensuring all tools and equipment are returned and stored in a clean, tidy, and organised state.
  • Complete timesheets & relevant process documentation as necessary.
  • Work through any Health & Safety issues as they arise liaising with the customer and/or Operations Manager as needed.
  • Provide feedback to the Head of Production for continual improvement.
  • Proactively identify and refer opportunities for new business to Sales team.

Key Metrics

Meeting Benholm maintenance quality standards at all times, meeting maintenance timelines for assigned work, replacement plants managed at acceptable levels, Customer feedback scores & referrals, Zero H&S incidents.

Key Skills, Attributes & Experience

  • Previous experience within horticulture or florist work is preferred.
  • Experience in customer-facing field service roles would be considered
  • Impeccable customer service skills with excellent communication.
  • This is a customer-facing role which requires being well-presented and polite.
  • Care and attention to detail.
  • Reliable
  • Physically fit (as this role requires lifting and moving items safely) and able to work at height.
  • Own transport required as work premises is not near any public transport.

A negotiable salary based on experience is on offer in addition to an attractive benefits package. 45-hour working week, Mon – Fri with a normal start time of 6 am. Some flexibility is available.

 

Job Title: Maintenance Technician

Reports to: Operations Manager

Direct Reports: NA

Purpose: Maintains plant and flower arrangements to Benholm quality standards at assigned customer sites and in line with the set timescales required. Products to be maintained range from exotic tropical plant displays to fresh flower arrangements, entrance arches to framed moss wall panels, bespoke built-in planters to high-level trailing features and giant green walls.

Job Duties:

  • Visit customers’ sites at agreed intervals to water, clean, feed, prune, etc. and replace plant and flower arrangements as necessary, all in accordance with the standards set out in the Benholm Maintenance Manual.
  • Inspect plant arrangements and manage pest control as required.
  • As needed, work onsite at Benholm to support the planting and preparation of Benholm products in time for delivery and installation to customer sites (refer to Production Specialist job description for details).
  • Undertake installation work as required from time to time (refer to Creative Installer job description for details).
  • Loading and unloading of vans including any associated tools & equipment necessary for maintenance routines to be managed efficiently.
  • Unload van once assigned work has been completed ensuring all tools and equipment are returned and stored in a clean, tidy, and organised state.
  • Complete timesheets & relevant process documentation as necessary.
  • Work through any Health & Safety issues as they arise liaising with the customer and/or Operations Manager as needed.
  • Provide feedback to the Head of Production for continual improvement.
  • Proactively identify and refer opportunities for new business to Sales team.

Key Metrics

Meeting Benholm maintenance quality standards at all times, meeting maintenance timelines for assigned work, replacement plants managed at acceptable levels, Customer feedback scores & referrals, Zero H&S incidents.

Key Skills, Attributes & Experience

  • Previous experience within horticulture or florist work is preferred.
  • Experience in customer-facing field service roles would be considered
  • Impeccable customer service skills with excellent communication.
  • This is a customer-facing role which requires being well-presented and polite.
  • Care and attention to detail.
  • Reliable
  • Physically fit (as this role requires lifting and moving items safely) and able to work at height.
  • Own transport required as work premises is not near any public transport.

A negotiable salary based on experience is on offer in addition to an attractive benefits package. 45-hour working week, Mon – Fri with a normal start time of 6 am. Some flexibility is available.

 

Job Title: Creative Installer

Reports to: Operations Manager

Direct Reports: NA

Purpose: Executes the preparation, delivery and installation of Benholm products and services at  customer sites. Products range from exotic tropical plant displays to fresh flower arrangements, entrance arches to framed moss wall panels, bespoke built-in planters to high-level trailing features, giant green walls to bespoke branded signage, etc.

Job Duties:

  • Install Benholm products at customer sites including, but not limited to, the installation of plant pots, hanging baskets, moss walls, living walls and any associated signage or structures, frameworks and joinery required to complete the job to plan and at the superior quality standards synonymous with Benholm.
  • Work with the Head of Production to support the planting and preparation of Benholm products in time for delivery and installation to customer sites (refer to Production Specialist job description for details).
  • Undertakes Maintenance work as needed from time to time (refer to Maintenance Technician job description for details).
  • Loading and unloading of vans including any associated tools & equipment necessary for installation to be completed.
  • Anticipates potential issues and obstacles to ensure installations are correct and as planned without the need for additional trips or re-work. Creatively resolves issues as they arise to ensure installation matches Benholm quality standards while maintaining efficient use of time.  Provide feedback to the Head of Production for continual improvement.
  • Unload van once assigned work has been completed ensuring all tools and equipment are returned and stored in a clean, tidy, and organised state.
  • Complete timesheets & relevant installation process documentation as necessary.
  • Work through any Health & Safety issues as they arise liaising with the customer and/or Operations Manager as needed.
  • Assisting marketing efforts with photography at customer sites as needed from time to time.

Key Metrics

Meeting planned installation dates at Benholm quality standards, Customer feedback scores & referrals, No “re-work”, Zero H&S incidents.

Key Skills, Attributes & Experience

  • Experience or training in either horticulture, joinery/carpentry, landscaping, DIY, or florist work.
  • Creative flair with ability to independently resolve problems. “Can Do” approach to work.
  • Care and attention to detail.
  • Customer oriented with excellent communication skills.
  • Reliable and able to work to tight timelines.
  • Physically fit (as this role requires lifting and moving items safely) and able to work at height.
  • Own transport required as work premises is not near any public transport.

A negotiable salary based on experience is on offer in addition to an attractive benefits package. 45-hour working week, Mon – Fri with a normal start time of 6 am. Some flexibility is available.

Job Title: Production Specialist

Reports to: Head of Production

Direct Reports: NA

Purpose: Supports the preparation and production of plants and flowers on-site at Benholm for delivery to customer sites. Products range from exotic tropical plant displays to fresh flower arrangements, entrance arches to framed moss wall panels, bespoke built-in planters to high-level trailing features, giant green walls to bespoke branded signage, etc.

Job Duties:

  • Supports the Head of Production by planting up and preparing products in line with sales orders/job sheets.
  • Prepares products in line with superior Benholm Quality standards with correct components selected and with watering systems utilized correctly and effectively.
  • Maintains a tidy and organised production area.
  • Assists the Head of Production in tracking stock levels to anticipate any additional stock that may be required.
  • Undertakes installation or maintenance work as needed from time to time (refer to Creative Installer and Maintenance Technician job descriptions for details).

Key Metrics

Meeting delivery targets at Benholm quality standards, no “re-work”, zero negative feedback from Creative Installers and Maintenance Technicians, stock maintained to required levels at all times, production area maintained to professional standards.

Key Skills, Attributes & Experience

  • Organized
  • Able to work to tight timelines on own or as part of a team.
  • Creative flair.
  • Ideally experienced or trained in horticulture or floristry.
  • Physically fit as this role requires lifting and moving items safely.
  • Own transport required as work premises is not near any public transport.

A negotiable salary based on experience is on offer in addition to an attractive benefits package. 45-hour working week, Mon – Fri with a normal start time of 6 am. Some flexibility is available.

Job Title: Operations Assistant

Reports to: Operations Manager

Direct Reports: NA

Purpose: The Operations Assistant is responsible for providing technical and administrative support to the Operations Manager to ensure the effective day to day operations of the department in delivering Benholm products and services to customers. The Operations Assistant will be responsible for ensuring the smooth operation of systems and processes, and providing administrative support to the department. Products range from exotic tropical plant displays to fresh flower arrangements, entrance arches to framed moss wall panels, bespoke built-in planters to high-level trailing features, giant green walls to bespoke branded signage, etc.

Job Duties:

· General support for the Operations Manager

· Manage purchasing process to ensure the timely supply of items and materials required by greenhouse

· Manage daily closing with the team.

· Provision of information to the Operations Manager as needed to ensure effective and efficient scheduling of maintenance & installations jobs

· Administering the maintenance schedule determined by the Operations Manager

· Use of the Simpro system to drive operational planning

· Ensuring relevant documentation is full and complete

· Responsible for weekly stock and equipment checks

· Arrange client feedback & aftercare

Key Skills, Attributes & Experience

· Able to demonstrate experience of operational improvement within Transport & Logistics, Rentals or Mechanical & Electrical industries

· Proactive with excellent organization & planning skills

· Attention to detail

· Confident using IT and system driven processes

· Ability to manage time and workload efficiently to deliver against tight timelines.

· Own transport required as work premises is not near any public transport.

This is a wonderful opportunity for an efficient Operations Assistant to join a growing, successful, well-established organisation at a time of exciting, sustained growth. A negotiable salary based on experience is on offer in addition to an attractive benefits package. Working hours are 7:30 am – 5:00 pm, Mon – Fri, with some flexibility required during peak periods. Apply now!

Job Title: Business Development Manager

Full Time Role: Some hybrid work, flexible hours, 40 hours per week. Monday to Friday (No weekends)

Working Location: Modern office, great staff facilities, onsite free parking, c. 3 miles from Bathgate, 5 miles from Falkirk. This role will be based at our head office Melonsplace, Falkirk, FK2 0BT with occasional travel throughout the UK.

You’ll be normally based at our modern Head office, which is easily accessible from the M8/M9 motorways by car. The family owned and values driven Benholm team, provide clients with the finest real and artificial, domestic and exotic plants for offices, retail, hospitality and public sector spaces. We’ve established a deep-rooted reputation as an industry leader over the last 30 years.

About You: As a Business Development Manager, you will be responsible for identifying and generating high quality leads and opportunities within the interior design, architect, hospitality and workspace industries. You will play a crucial role in expanding our client base and increasing
brand visibility. This role would suit someone with a proven track record in lead generation success. We would also expect that you’re pro-active, have a can-do attitude, are a professional and clear communicator, have attention to detail and can work to tight deadlines. If you don’t have any previous experience with horticulture or biophilic design, don’t worry as full training will be provided.

About the role: Reporting to the Head of Sales, you will be responsible for establishing viable opportunities, contacting prospective customers, evaluating leads, booking meetings and working closely with the sales and marketing teams to ensure seamless lead handoff and alignment with overall business goals.

  • Market Research: Conduct in-depth research to identify potential clients, key decision-makers, and market trends in the Biophilic Design industry.
  • Lead Generation: In collaboration with our internal marketing team develop and implement effective lead generation strategies, including email campaigns, social media outreach, content marketing, and cold calling, to generate qualified leads.
  • Client Profiling: Create detailed profiles of prospective clients and decision-makers to customize outreach efforts and messaging.
  • Networking: Attend and presenting at industry events, trade shows, and conferences to establish and nurture relationships with potential clients, partners, and industry influencers.
  • Lead Qualification: Qualify and assess leads based on predefined criteria to ensure they align with our target customer profile.
  • Database Management: Maintain an accurate and up-to-date CRM database of leads, contacts, and interactions.
  • Reporting: Provide regular reports and updates on lead generation activities, including lead conversion rates and ROI analysis.
  • Continuous Learning: Stay updated on industry trends, competitors, and emerging technologies to optimize lead generation efforts.
  • Customer Relationship Management: Assist in nurturing and maintaining relationships with existing clients to encourage referrals and repeat business.

Requirements: 

  • 3+ years sales experience in a similar role or industry
  • Proven track record of hitting meeting targets
  • Able to work to defined KPI’s, processes and best practices
  • Excellent communication skills and fluency in English
  • Open-minded and willing to learn
  • Can use a consultative selling approach to develop long term relationships
  • Has outstanding communication and networking skills across a variety of channels
  • Keeps up to date with the market trends, utilising the information for business improvement.
  • Full and clean UK driving license, as regular travel to clients and networking events will be required.

This is a truly fantastic opportunity for a proactive, results driven Business Development Manager to join a highly successful and well-established organisation at a time of exciting, sustained growth. A competitive basic salary based on experience is on offer in addition to an attractive benefits package. Apply now!

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